1.1 The application for a Decipha service represents a commitment by the applicant and Child(ren) to attend.
1.2 The application for a programme represents a commitment by the applicant and Child(ren) to register.
1.3 Through accepting the Terms and Conditions and making payment or the request to payment, via invoice, the individual or organisation, is entering into a contractually binding agreement with Decipha and is giving their acceptance to abide fully with the published Terms and Conditions.
2. ONLINE APPLICATIONS
2.1 Through an online application the individual is entering into a contractually binding agreement with Decipha and is giving their acceptance to abide fully with the published Terms and Conditions.
2.2 If an application (and thus contract) is made online, under distance selling regulations (Consumer Protection (Distance Selling) Regulations, 2000) there is a seven day cooling off period where the contract may be cancelled and any fees relating to that contract that have been paid will be reimbursed. This period begins the day after the application (and thus contract) is made and lasts seven working days. Commencement of the service (assessment, training or consultation) within the cooling off period ends these cancellation rights.
3.1 On receipt of an application a session will be reserved for the Child for assessment and other key aspects of the service and an invoice raised. The time and date will be agreed between the applicant and Decipha.
3.2 For assessments, fees are payable in full prior to the assessment.
3.3 For programme registration, fees are payable in full before a log-in is sent or the resource pack or download is given.
3.4 For consultancy, fees are payable in full on receipt of the Decipha invoice.
3.5 PAYMENTS VIA PAYPAL
3.5.1 Bookings paid for using a PayPal account may be cancelled but can not be amended. The PayPal fee of 3.49% of the booking value plus 20p are refundable.
3.6.1 Administration fees, where billed, are non-refundable.
3.6.2 Registration fees are non-refundable.
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